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Refund, Return and Cancellation

Our focus is complete customer satisfaction. In the event, that there is an error in the services provided, we will refund the money, provided the reasons are genuine and proved after investigation. Please read the rules of each game before participating, it provides all the details about the services or the product you purchase. Please note that this Return, Refund and Cancellation Policy is part of the Terms and Conditions above. Our Policy for the cancellation and refund will be as follows:

1. Return and Cancellation Policy

For Cancellations please contact us at support@rummyfield.com We do not cancel registrations once entered, however, in case of exceptional circumstances wherein the fault may lie with the payment gateway or from our side, we will cancel your participation on request and refund the money to you within a reasonable amount of time.

No other cancellations will be made by Logic bunny Technology Pvt Ltd.

2. Refund Policy

We will try our best to create the best user experience for our users while playing on RummyField. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payments made through a payment gateway, payments refund will be made to the same account. This game has financial risks involved and can become addictive. Please play responsibly

3. Deposits

1. In order to comply with extant law relating to deposit regulations, please note that the user must withdraw any idle balance lying in their ‘Winnings Wallet’ within 30 days of having won that amount. Similarly, users must use any money in their ‘Deposit Cash Wallet’ within 30 days. If not, the said amounts will have to be forfeited. Playing rummy on mobile for real cash is legal in India (except Meghalaya, Andhra Pradesh, Assam, Odisha, Sikkim, Nagaland, and Telangana). Player can check the details on our Legality page.

Logicbunny Technology Pvt Ltd

 

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